MEDENT PATIENT PORTAL GENERAL INFORMATION
What is the MEDENT Patient Portal?
The MEDENT Patient Portal provides you with secure, online access to portions of your medical records, as well as an easy and convenient way to communicate with our practice through a secure internet connection. Think of it as an online account for your doctor’s office, similar to online banking or credit card accounts you may currently have. Once you are logged into your portal account, the information you view pulls from your own personal medical record. Only you will have access to your health records, including any messages or information sent to you from Kathryn A. Ryan D.O & Associates. With the patient portal you will be able to:
• Send and receive non-urgent messages and information from Kathryn A. Ryan D.O & Associates, including test results and educational material.
• Easily notify the practice of changes to your personal information, including phone number, address, and insurance changes.
• Request a refill for a medication prescribed by a provider at our practice.
• Make appointments or view upcoming and previous appointments.
• View and/ or print your current medications and allergy list.
• View and / or print a summary of your chart.
How is the Patient Portal secure?
We take great care to ensure your health information is kept private and secure. Our Patient Portal uses HTTPS to provide encrypted communication between you and Kathryn A. Ryan D.O & Associates. Access to your portal account is controlled through secure access codes, personal ID’s, and passwords. Only you will have access to the login information needed to view your account.
What are the benefits of the Patient Portal?
The Patient Portal helps you take a more active role in your healthcare. Having a portal account helps the practice create a more accurate record of our medical history as well as educate you on certain aspects of your health. It provides you and the practice a more efficient means of communication. You will also be able to print or download portions of your chart to take with you to other providers participating in your care. Documents, letters, and orders that might otherwise be mailed to you can be sent quickly and conveniently to your portal account. You will continue to have access to these documents until you choose to delete them from your inbox, so you won’t have to worry about important medical papers getting lost or damaged.
What do I need to use the Patient Portal?
You will need access to a computer connected to the internet and an up-to-date browser (such as Internet Explorer or Safari). You will also need an email address. The email address you provide is only to notify you when you have a new message in your portal account. It is treated with the same privacy and care a your health record and will never be sold or leased. It is recommended that you use an email address that only you have access to.
How do I sign up?
In order to have a patient portal account you will need to already be a patient at this practice. To activate your account, you will need to receive an activation code from us. Once you have received the code, you will be able to create your own username, password, and other login information used to verify your identity. If you would like to activate your portal account, please contact the office at (724) 352-8840 to receive your activation code.